1.

Dear Gordon:

Just to let you know that my visit with you was worthwhile. I was skeptical at first, but what you said made so much sense, I was seeing pictures, from my past, in my head as we were talking. That kept up in the car driving back home.

Thanks again.

2.

3.

Dear Gordon,

I want to express my appreciation to your organization for their outstanding work in the recent Management Training program I participated in. I found this training to be exceptionally beneficial to me both professionally and personally. This was a diverse and challenging program that I found to be highly insightful and effective. I was made aware of several areas of conflict management which have helped me dramatically change the way I now deal with difficult situations. I would like to commend all of your staff I worked with as I found them each to be very competent effective professionals that made a challenging experience very productive. I am especially appreciative of Clay who helped me with the very personal introspection and self awareness process. Mary was especially helpful in providing some specific techniques I could use in managing conflict and communicating effectively. Also, the Drama Team was first of all extremely patient with me as I clumsily tried to follow their directions. And most importantly, were so incredibly effective at helping me become aware of how I was expressing myself and responding to others. I appreciated so much the good humor and play that they made this powerful piece of the training.

Gordon, as we had talked earlier, these issues I have been struggling with professionally have additionally helped me personally. This has been a highly rewarding experience that I will strongly recommend to my colleagues who are having similar difficulties. Thank you again for your help.

Sincerely.

4.

5.

Hi Gordon

I want to thank you for spending as much time as you did with me yesterday and for the insights you offered.

You made me aware of a number of things that rang very true for me and I appreciate the frankness in your approach as well.

As I mentioned, your method is a bit different from what I was expecting so I would like to think about it a bit more before committing further.

6.

7.

Dear Gordon,

I'm writing this letter to sincerely thank you for all the insight you have provided me and to give you some feedback as to how the Personal BluePrint Training in particular has helped me personally and professionally.

The training enlightened me in many ways. Being a technical person, it is often difficult for me to understand the workings of how people act, why they respond the way they do, and most importantly, how my behavior impacts others and me. As you know, technical people wind up in technical roles because they are more comfortable with predictable, concrete sets of guidelines than with abstract principles needed when dealing with people. Starting out as a technical person, my job world was easy to understand and the requirements were clearly outlined. There was a defined list of tasks and an established time frame in which to accomplish them. It was fairly routine once one memorized the schedules and procedures. I was good at getting the job done so I was quickly promoted. That's when my work world became more awkward. Now I had to explain things to other PEOPLE and experience the painful and shocking (!) discovery that everyone hears, reads and interprets information and direction differently than I do. Imagine that! Fortunately for me, I had some great staff to work with initially and everyone seemed to get along well, or at least I thought so.... Due to the dynamics of the staff I had a couple of years ago and the influence my personality type brought to the group, some issues surfaced that I was at a loss as to how to begin resolve.

As I learned more about myself, I began to realize that some folks just don't want to come close to investigating why they do the things they do, much less try to figure out the patterns they tend to repeat. The less-than-optimum behavior pattern, that is. As you well know and taught me, there is a part of all of us that is somewhat "programmed" to repeat the same patterns over and over. We don't know why we do it, we just do and we expect others to change to accommodate our personal quirks. You termed them as "blind spots" and that is a perfect comparison. We all have blind spots, in fact there's an old saying that goes something like this, "Oh, that would be the gift to give us, if we could see our selves as others see us! Now I really know what it means. I'm trying to see how others see me at home and at work. Some shocks for me!

Well, let me end. I could go on. But, what I really wanted to say was thanks.

8.

Gordon,

Just a note. I haven't seen you in a couple of months. I'm spending more time with me instead of just business, business, business. You've made a real difference in my life. You may not remember: My BluePrint was "staying in control so no one would see me as irresponsible." Boy, how that got me wound up. I was responsible to everyone and for everyone before you showed me how it worked. I thought I was coming apart. Now, I'm taking time off and I don't feel irresponsible any more. I was on 4th street in Berkeley, at the music store. I thought about you and the things we talked about. I picked up a few CD'S Yo-Yo Ma, Itzhak Perlman and the complete Simon and Garfunkel. S&G take me back to Berkeley in the 60's, and while working and listening to them this weekend I realized a few things. Working on business accounts from 6 am to noon was enough and spending the afternoon puttering was ok; no remonstration. It came from inside me, I wasn't convincing myself anymore. It feels great. I haven't done anything about my marriage yet. But, you said that that decision would take some time. The S&G three CD set put me into a frame of mind that let a lot of emotion loose. I was at their first Berkeley concer in 65 with a great gal and the next concert the following year at the Masonic with a gal from Business. That too was great. Over the years I have lived with their sound and it has been a comfort. There have been a lot of connections for me with their music. "Poem on the Underground Wall" with the sounds in the subway take me back to NYC as a kid. Right on up to "Bridge over Troubled Waters" and the suicide off the Golden Gate in '70 of a best friend. Listening to "Over" just slapped me yesterday. I've listened to S&G and this song for 30 years. Yesterday I heard it for the first time.

"Why don't we stop fooling ourselves?
The game is over,
Over,
Over.

No good times, no bad times, There's
no times at all, Just the New York
Times, Sitting on the windowsill Near
the flowers.

We might as well be apart.
It hardly matters,
We sleep separately.
And drop a smile passing in the hall
But there's no laughs left 'Cause we laughed them all
In a verv short time.

Time
Is tapping on my forehead,
Hanging from my mirror,
Rattling the teacups,
And I wonder, How long can I delay?
We're just a habit
Like saccharin.

And I'm habitually feelin' kinda blue.

But each time I try on The thought of
leaving you, I stop... I stop and think
it over.

This is really what is going on in my head regarding my marriage. Interesting. I guess it's time, time to stop thinking. Other than that everything else is cookin'. Regards to all and I will try to catch you for lunch.

9.

Hi Gordon,

Thanks again for the time on the phone today. I want also to thank you for your generosity of supporting my growth and of making it possible for me to work with you.

I came in to see you for 6 hours and you helped me develop my Personal Blue Print. Since then my learning curve has gotten steeper and steadier. I see my PBP played out in all of my actions, interaction, and especially in how I view myself. I learned that through awareness of my PBP I can step out of the jail cell that it trapped me in. Stepping out of the box offers me option for change and happiness. Through working with your's tools, I found that I no longer need to be victimized or run by my PBP, rather, I can through dis-identification with it, and awareness, as well as the courage to own, transform this PBP.

I can turn it into a stepping stone of higher possibilities. I can be freed of the destructive self-defeating power this PBP had on my life and instead, learn to watch it trapped in a box that I am out side of. I get to see the falseness of its beliefs and help myself achieve the very goal that the personal blue print attempted to create in the first place. Yet, the difference is the first was ignorant, the second is with clear seeing.

Blessings.

10.

RE: Thanks for the help in the Personal BluePrint for Leaders' Program

I am writing to express my appreciation and gratitude to you and your staff for giving me the gift of self awareness. In the past, it has always been difficult for me to identify and interpret problems that seem to materialize out of nowhere. Through the various exercises I have completed in your program, I now have a better realization and understanding ol how my behavioral patterns create these situations. I feel very fortunate to have been put in touch with folks that have such a focused program that allows you to see the self-limiting things in you that create limitations in your working relationships with others.

The tools this program has given me will be stored in the top drawer of my "Management Toolbox" for easy access. The knowledge that these tools are "at the ready" gives me much more confidence than when I had the nice tool box, but a lot of "empty drawers". I may find myself shuffling a little through the drawers to find the "right tool for the right job", but I know that a solution is always at hand.

I have already been able to apply some of these tools and then evaluate the results. It has been a pleasant surprise how effective the program has allowed me to be in these areas. The process of self improvement is a journey of awareness, education, application, and accomplishments. There will be the inevitable mistake along the way, but the journey would not be worthwhile if it were only, a straight line.

Thank you again for the opportunity to work with your organization.

The Personal BluePrint approach to understanding and changing adult behavior is a service of Wolf Consulting Group.

Private Sector Clients:

Adventist Health Systems
Allen, Cornell, Polgar & Proietti
Barrett, Penny & Bird, Inc.
CMT Federal Credit Union<
Claims Management, Inc.
Corroon & Black Management Inc.
Educational Central Federal Credit Union
Employee's Benefit Insurance
Fireman's Fund
Glidden
Hines Nurseries
Homeland Companies
J.C. Scott's Restaurants
Kaiser Permanente
Kemper Group
Mare Island Federal Credit Union
Mattel, Inc.
Mayer and Associates
Mercy San Juan Hospital
Mercy Sacramento Hospital
MPI, Inc.
Mullen & Filippi
Niebaum-Coppola Estate Winery
Origin Media Group
Redwood Empire Municipal Insurance Fund
Royal Insurance Company
San Francisco Federal Savings and Loan
Santa Fe Railroad
Scott's Seafood Restaurants
State Compensation Insurance Fund
Taubman Corporation
United Airlines, Inc.
Wells Fargo

Government (Various)

Association of Bay Area Governments (ABAG)
Bay Area Rapid Transit (BART)
California Commission on Peace Officer Standards & Training (POST)
Contra Costa County Fire Protection District
East Diablo Fire District
Fairfield-Suisun Sewer District
Galt Fire Protection District
Manteca-Lathrop Fire District
Napa Sanitation District
Riverview Fire District
Santa Clara County Work Furlough Program
Tracy Rural Fire ProtectionDistrict
Twin CitiesPolice Authority
Windsor Fire District

Educational Institutions

Humboldt State University
Napa Valley College
Oakland School District
Santa Rosa Junior College
Solano Community College
Sonoma State University
University of California, Berkeley

Municipal Organizations
 Cities of:

Albany	Napa	Angels' Camp
Newark	Antioch	Novato
Atherton	Oakland	Belmont
Oakdale	Belvedere	Paso Robles
Benicia	Petaluma	Biggs
Pittsburg	Brentwood	Pleasanton
Calistoga	Reedley	Chico
St. Helena	Chula Vista	San Carlos
Clayton	San Francisco	Cloverdale
San Leandro	Concord	San Luis Obispo
Corte Madera	Santa Rosa	Cotati
Sausalito	Danville	Simi Valley
Davis	Sonoma	Etna
Sonora	Eureka	South San Francisco
Fairfield	South Lake Tahoe	Folsom
Suisun City	Fortuna	Susanville
Fremont	Tiburon	Gridley
Tracy	Hayward	Turlock
Healdsburg	Ukiah	Henderson, NV
Union City	Hercules	Vacaville
Ione	Vallejo	Jackson
Vancouver, WA	Kensington	Ventura
Lake Shastina	Walnut Creek	Livermore
Waterford	Madera	West Sacramento
Marysville	Willits	Milpitas
Woodland	Moraga/Orinda	Yreka
Mountain View	Yuba City

County Organizations
 Counties of:

Butte	Santa Clara	Contra Costa
Shasta	El Dorado	Siskiyou
Lake Marin	Solano	Mendicino
Sonoma	Mono	Tehama
Napa	Tuolumne	Nevada
Yolo	Placer	Yuba